Patient Info

New Patients

We are currently accepting new patients into our practice.   To schedule a first appointment, please call the office at (212) 307-6880.  

To ensure you receive a membership slot in our practice, we encourage you to go ahead and Sign Up via our website or call a Privia Membership Advisor during normal business hours at 888.774.8428.   Privia will also assist you in scheduling your first appointment.

Appointments

Patients are seen daily on an appointment only basis. Please call our office during regular office hours to schedule an appointment. Walk-ins are not accepted. Please keep in mind that patient emergencies do occur. We make every attempt to have you be seen at your scheduled appointment time but unexpected delays can occur. We appreciate your patience.

Prescription Refills

If your prescription has expired then most likely you are due for an office visit. We will only renew prescriptions if a patient has been seen for that medical condition within the past six months. If the patient has not had an office visit in that period of time then an office visit will need to be scheduled in order to validate the need for the medication.

If you are a Privia member, you can may request prescription refills, request appointments, access your personal health record, or send a secure message to your doctor by Logging In to your member website.

After Hours/Emergencies

For life threatening emergencies call "911" or proceed to the nearest emergency department. Or, you can call (212) 307-6880, which will direct you to our answering service for further instruction. Prescriptions and prescription refills will be addressed during regular business hours only and will not be addressed by the answering service.

For non-emergencies, Privia members may also log into their member website and send a secure message to their doctor, or leave a voice message on your doctor's private Privia voicemail.

Affiliating Hospital

Dr. Faller has admitting privileges to St. Luke's Roosevelt Hospital and Lenox Hill.